Welcome to Code3 Hosting. These Terms of Service govern the use of all products and services provided by Code3 Hosting, including but not limited to Virtual Private Servers (VPS), Dedicated Servers, Colocation Services, Network Services, Software Licensing, and any additional services offered through our platform. By purchasing or using any service provided by Code3 Hosting, you agree to comply with these Terms of Service and all related policies published on our website.
1. Service Provision
Code3 Hosting strives to provide reliable and high-performance infrastructure solutions to all customers. While many services are provisioned automatically, deployment times may vary depending on hardware availability, inventory levels, licensing requirements, fraud verification procedures, or datacenter operations. Any estimated provisioning time provided by Code3 Hosting is intended as a guideline and shall not be interpreted as a guaranteed deployment deadline.
2. Account & Billing
All services are billed in advance and must be paid by the due date indicated on the invoice. Customers are responsible for ensuring valid payment information remains on file and for maintaining their account in good standing. Failure to submit payment may result in service suspension, service termination, additional fees, or the removal of customer data. Chargebacks, payment disputes, or unauthorized payment reversals may result in immediate account suspension while the matter is investigated.
3. Customer Responsibilities
Customers are solely responsible for the administration, maintenance, and security of their services unless otherwise specified in a managed services agreement. This includes maintaining software updates, securing applications, monitoring system activity, managing user accounts, and ensuring all installed software is properly licensed. Customers are expected to use reasonable efforts to protect their services from unauthorized access and misuse.
4. Backups & Data Protection
Customers are responsible for maintaining current and independent backups of all data stored on Code3 Hosting services. While backup services may be offered as an additional feature, Code3 Hosting does not guarantee the availability, integrity, or recoverability of backup data. Under no circumstances shall Code3 Hosting be held responsible for data loss resulting from hardware failure, software issues, user error, security incidents, or any other cause.
5. Acceptable Use
Code3 Hosting maintains a strict policy against activities that may negatively affect our network, infrastructure, customers, or reputation. Prohibited activities include, but are not limited to, spam, phishing, malware distribution, denial-of-service attacks, unauthorized access attempts, copyright infringement, fraudulent activity, and violations of applicable laws. Services found to be engaged in prohibited activities may be suspended immediately pending investigation.
6. Network & Resource Usage
Customers may not use services in a manner that interferes with the stability or performance of the Code3 Hosting network. Excessive resource consumption, abusive traffic patterns, or activities that negatively impact other customers may result in temporary restrictions, service limitations, suspension, or termination. Code3 Hosting reserves the right to take reasonable measures necessary to protect network stability and service quality.
7. DDoS Mitigation
Code3 Hosting may provide DDoS mitigation and filtering services where available. While these protections are designed to reduce the impact of malicious traffic, no mitigation system can guarantee complete protection from every attack. Code3 Hosting reserves the right to filter, reroute, null-route, or temporarily suspend services if necessary to protect network operations.
8. Dedicated Servers & Colocation
Customers utilizing dedicated servers or colocation services remain responsible for any equipment they own or supply. Code3 Hosting is not liable for hardware failures, manufacturer defects, shipping damage, equipment aging, or circumstances beyond our control. Customers are encouraged to maintain appropriate insurance coverage for all collocated equipment and critical infrastructure.
9. Software Licensing
Customers are responsible for maintaining valid licenses for all software installed on their services. Any software licenses provided through Code3 Hosting remain subject to the terms and conditions of the applicable software vendor. Violation of software licensing requirements may result in suspension or termination of services.
10. Service Availability
Code3 Hosting makes reasonable efforts to maintain high service availability. However, services are provided on an "as-is" and "as-available" basis. Service interruptions may occur as a result of scheduled maintenance, emergency maintenance, hardware failures, network outages, carrier issues, security incidents, power disruptions, or events beyond our reasonable control.
11. Refunds and Cancellations
Code3 Hosting offers a seven (7) day money-back guarantee on eligible VPS hosting services for first-time customers. If you are not satisfied with your service, you may request a full refund within seven (7) days of your initial purchase. This guarantee does not apply to dedicated servers, colocation services, software licenses, domain registrations, setup fees, custom services, or third-party products. Cancellation requests must be submitted through the client portal before your next billing date. Refund requests submitted after the seven-day guarantee period are not eligible for a refund. Code3 Hosting reserves the right to deny refunds in cases involving abuse, fraud, chargebacks, or violations of these Terms of Service.
12. Limitation of Liability
To the fullest extent permitted by law, Code3 Hosting shall not be liable for any loss of revenue, loss of profits, loss of business opportunities, data loss, business interruption, or indirect, incidental, consequential, or special damages arising from the use of our services. In all circumstances, the maximum liability of Code3 Hosting shall not exceed the amount paid by the customer for the affected service during the thirty (30) days immediately preceding the event giving rise to the claim.
13. Indemnification
Customers agree to defend, indemnify, and hold harmless Code3 Hosting, its employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, expenses, or legal costs arising from the customer's use of services or violation of these Terms.
14. Account Suspension & Termination
Code3 Hosting reserves the right to suspend, restrict, or terminate any account that violates these Terms of Service, threatens network stability, engages in fraudulent activity, or otherwise presents a risk to our infrastructure or customers. In severe cases involving abuse, criminal activity, or immediate threats, services may be suspended without prior notice.
9. Changes to These Terms
Code3 Hosting reserves the right to modify these Terms of Service at any time. Updated versions will be published on our website. Continued use of services following publication of revised terms constitutes acceptance of those changes.
9. Governing Law
These Terms of Service shall be governed by and interpreted under the laws of the State of Florida and the United States of America, without regard to conflict of law principles.
9. Contact
Questions about these terms: support@code3hosting.com
Last updated: June 09, 2026 · Code3Hosting LLC